Privacy Policy

1. Information We Collect

Depending on the features you use, KUSOX may collect or process the following categories of information:

• Account information: information such as your name and email address that you provide when creating or managing an account.
• Business and project data: information you enter into the application, which may include products, prices, stock, sales, tickets, customer details, cashier details, and project settings.
• Usage and device information: technical information related to application use and the device or environment used to access the service. The specific information available may depend on the features and services enabled.
• Payment-related information: subscription or transaction information needed to manage purchases, billing status, and support requests. Payment processing may be handled by our payment provider.
• Support communications: information you include when contacting us for assistance or making a privacy request.

Please avoid entering sensitive personal information into fields that do not require it for your business operations.

2. How We Use Information

We use information for purposes related to operating and improving KUSOX, including to:

• Provide the application's features and manage user accounts and projects.
• Store and synchronize business data where supported by the selected plan and features.
• Process subscriptions and payments, and maintain transaction records.
• Respond to support requests and communicate about account or service issues.
• Maintain, troubleshoot, and improve application performance, reliability, and security.
• Detect misuse and help protect the service and its users.

We do not describe every possible use here; information is handled in connection with the service you choose to use and applicable legal requirements.

3. Data Storage and Third-Party Services

KUSOX uses third-party service providers to help operate parts of the service:

• Firebase: used for data storage and related application infrastructure.
• Paddle: used for payment processing and subscription-related transactions.

These providers may process information as needed to deliver their services and are subject to their own terms and privacy practices. Please review their privacy documentation for details about their processing.

Some KUSOX features or plans may work differently regarding local storage, cloud storage, or synchronization. Information stored only on your device may not be available to us in the same way as information stored through online services.

4. How Information Is Shared

We may share information with service providers such as Firebase and Paddle when necessary to provide the service, store data, or process payments. We may also disclose information where required by law or where reasonably necessary to protect the rights, safety, and security of KUSOX, our users, or others.

We do not sell your personal information as a product. We do not make your business data public through this Privacy Policy.

5. Data Security

We apply reasonable measures intended to protect information against unauthorized access, loss, misuse, or alteration. However, no application, internet transmission, or storage system can be guaranteed to be completely secure.

You are responsible for keeping your account credentials confidential, using appropriate access controls, and ensuring that people who can access your device or project are authorized to do so. Never send your password by email.

6. Data Retention and Deletion

We retain information for as long as reasonably necessary to provide the service, maintain relevant account and transaction records, resolve support issues, and meet applicable legal or operational requirements.

You can request deletion of your account, a project, or specified project data by contacting our support team. Please send the request from the email address associated with your KUSOX account and identify the project or data you want deleted.

Submitting a request does not automatically delete data. We may need to verify your request before taking action. Some records may need to be retained where required by law or for legitimate transaction and security purposes.

7. Your Choices and Rights

Depending on your location and applicable law, you may be able to request access to, correction of, or deletion of personal information associated with your account.

To make a request, contact us using the email address below. Please describe your request clearly and use the email address associated with your KUSOX account so we can help verify ownership. We may ask for additional information when reasonably necessary to process the request securely.

8. Children's Privacy

KUSOX is designed for business and point-of-sale use, not specifically for children. If you believe a child has provided personal information to us, please contact us so we can review the situation and take appropriate steps where required.

9. Changes to This Policy

We may update this Privacy Policy as KUSOX features, service providers, or legal requirements change. When we update it, we will revise the “Last updated” date at the top of this page. Please review this page periodically for the latest version.

10. Contact Us

If you have questions about this Privacy Policy or want to submit a privacy request, contact KUSOX support: